We install our SMG-designed music broadcasting software on a computer in your store. If you do not have an in-store computer, we provide you with a pre-installed music player. This way, we are able to connect to the device via the Internet to update your playlists.
Installation and updates are free-of-charge.
Your computer does not need to have any special features. All we need is a Pentium 4 processor to complete the installation.
In order to broadcast music in public spaces, you must have an agreement with professional music associations that own the rights to the pieces. You can apply for a music-broadcasting license from professional music associations such as MESAM, MSG, MÜ-YAP and MÜYORBİR, and obtain free-of-charge legal support from us regarding the process.
In order to broadcast music, you must pay the fees determined by professional music associations. In the event that the copyright fees are not paid, piracy is deemed to have been committed and person(s) and or companies may be subject to fines as well as imprisonment from 1-5 years and additional sanctions such as an international travel ban.
Yes, the playlist reports that need to be sent to professional music associations periodically are prepared and sent by SMG.
Yes. We also provide less popular content obtained from a selection of music catalogues from abroad through a direct licensing method. SMG is responsible for payments regarding copyrights and content fees that are necessary for the use of this content. Using these music catalogues allow for all processes such as licensing, content and management to be controlled from a single outlet and provide a more budget-friendly alternative.
We internationally notify of your license and obtain a special certificate for each of your brand’s sites.
Once we get a brief on the brand’s image and the emotion that needs to be evoked in public spaces, we prepare special brand-customized playlists together with professional DJs and music directors who work for SMG. After you approve them, we get the playlists ready for broadcasting. In addition to regularly updating your playlists every month, we perform additional updates seasonally, according to your brand’s needs.
Yes, as we broadcast music based on locations, you can broadcast different playlists in each of your sites.
Yes. For example, you can broadcast a playlist of Christmas songs during New Year’s, love-themed ones around Valentine’s Day, a playlist with a lower tempo for the mornings and higher tempo for the weekends.
Yes. We can easily incorporate the ready-made announcements that you send to us in your daily broadcast—all you have to do is determine the day and time you would like for it to air. In addition, we can provide budget-friendly announcement production services with dubbing artists who work in our company for our customers who would like to have their announcements made.
Yes, if you make an announcement that is independent of the software, the music broadcast automatically stops. Once the announcement is over, the music picks up from where it left off.
Employee intervention in the broadcast flow can sometimes result in undesirable consequences; as a result, SMG is wholly responsible for managing the broadcast stream. Upon your request, we can add a ‘next song’ button to the software so that you can easily jump to the next track.
Yes. We equalize the sound levels of all the tracks we broadcast. This way, you won’t experience any sudden changes in volume during track transitions.
No, as we only use the Internet for the initial installation and when completing updates. We do not use a streaming method while broadcasting, therefore do not use up from your quotas, slow down your cash transactions or affect your day-to-day workflow.
No, the broadcast is not affected by your Internet access – you just won’t be able to transfer new data.
Yes, unlike other closed-system music softwares, SMG’s software allows for the music broadcast to pick up from where it left off.
Yes, we provide consultancy and supply services for sound system installations and technical equipment (amplifier, cables, speakers) for our clients.
The SMG technical team is available 24/7 to support you with any technical glitches free-of-charge, either over the phone or by accessing your devices remotely. In cases where it is necessary to intervene on-site, we provide services at the relevant location in return for a service charge.
You can send an e-mail to firstname.lastname@example.org explaining your problem.